Whilst many organisations have implemented procedures that set out the activities required during a critical incident or business interruption, ensuring that relevant stakeholders have access to the right information at the right time is a persistent challenge.
Incident Management
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Service Outages
Using multi-channel automation to minimise the impact and cost of service outages
Service Disruption
Automate short notice rescheduling to minimise the cost and inconvenience of service disruption
Crisis Management - Recall
Limit risk and reputational damage by responding quickly and cohesively in recall situations
Business Continuity
Automate communications remotely to fulfill duty of care and keep business moving
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Our Clients
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