Boomerang’s Intelligent Messaging is patented technology that drives a unique capability into a range of business applications. Dynamically matching all outbound messages with their responses, Intelligent Messaging moves beyond the limited one-in-one-out approach to automation, used by conventional two-way messaging solutions.
This means an organisation can join its business systems and distributed stakeholders, allowing business rules to be automatically triggered solely by the content of an end user’s response, across any number of message transactions.
Boomerang messaging can be:
Integrated with existing software apps via REST, SOAP and SMTP API
Plug-in for MS Dynamics CRM (including 2016)
Any email client
Introduce real-time automation into business communication workflows
Improve operational efficiency across all communications
Limit manual administration within operational processes
Extend the capabilty, reach and longetivy of incumbent software applications
Enrich the customer experience by empowering end users to take immediate action
By enabling automation, Intelligent Messaging introduces substantial value and benefits into a range of business applications.