Appointments, Bookings & Reservations
Extend automation into bookings to streamline fulfilment
The management of reservations and bookings is at the core of the hospitality industry. Organisations serving the hospitality and leisure sector must optimise the utilisation of its assets to stay competitive.
Appointments, bookings & reservations
`` Customer reminder to confirm table reservation one day in advance. ``
See how Boomerang handles this use case
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Organisations must be flexible and have efficient and dynamic business systems that allow them to adapt. Boomerang’s technology helps to achieve this by streamlining the management of reservations and bookings. Each booking generates an SMS message prior to the scheduled date, serving as a reminder and includes an option for the customer to cancel.
Where a cancellation response is returned, the vacant slot is the trigger for a new message advertising this to a waiting list containing other customers. This not only saves time and money for the organisation but also makes the cancellation process far more accessible to customers.
Benefits to your business
Maximise occupancy and reduce the costs of vacant slots
Reduce the administrative burden and free-up resources
Provide real time customer updates on the reservation system
Empower customers to cancel bookings from their mobile device
Optimise assets by proactively reallocating bookings before reaching last minute cancellation
Example Applications
Event tickets and confirmations
Restaurant bookings
On-the-go updates for parcel deliveries & collections
Hotel Reservations
Travel tickets and reminders
Our Clients
Please do not hesitate to get in touch either by email, consultation request, or a phone call if required.