Boomerang was proud to be selected as the lead communications provider for the “Future of Defence” consortium that exhibited at the Defence Information Symposium in September.Major investments have been made furnishing Defence with IT. There is a multitude of existing systems, networks, applications and resources out...
The Future of Digital Messaging– Part 2/3Tech UK 2015 - Convergence TechnologiesWe discussed how an organisation can introduce seamless interaction over digital communication channels into their business processes, and the benefits they can enjoy. However, the problem that many organisations face when it comes to...
A rise in technological advances has seen methods and means of communications progress a long way, in a short amount of time. Yet despite this, when faced with critical incidents that require an urgent response many businesses still rely upon dated, inefficient and flawed communications.
In the final installment of his three-part blog, Peter Tanner, CEO of Boomerang, concludes his thoughts on effective incident management communication and how this can have a major bearing on business productivity and profitability.
Boomerang, the innovative messaging technology company,has been awarded a patent for its technology in China.
Following on from his first instalment last month, Boomerang’s CEO, Peter Tanner, picks up on where he left off, with his thoughts on effective response methods to critical incidents.The new communications manual: automateThe rapidly-evolving technology landscape has, of course, provided more modern means of communication; SMS, email, mobile and social media have extended communications pathways and each present powerful mechanisms for real-time, instant messaging. But, despite being strengthened by a whole raft of communications channels, incident management processes are all-too-often dependent on a monologue, where there is little or no interaction between either party. These models are a hostage to fortune – and, as incident resolution times naturally extend, they can potentially cost a fortune too.
When the British rock band, The Police, wanted to send an ‘SOS to the world’ in 1979, their chosen delivery mechanism left a great deal to chance. Fortunately, rapid technological advances have meant that communications have come a long way since then.
The national charity providing support to victims and witnesses of crime, Victim Support, has deployed Boomerang’s innovative SMS messaging technology to provide faster and more efficient two-way communications with the people it helps. We caught up with Iain McCaskey, Information Resources Manager, Victim Support about how the technology is working for them.
We are very pleased to announce the appointment of Alan Dye as Sales and Marketing Director here at Boomerang. Alan will support the business as it embarks on a period of growth, new service offerings and partner acquisition.